Read top consumer ratings: Soleus Air HM1-10R-32
Ratings
Category: Kitchen
Brand: Soleus Air
Model: HM1-10R-32
Availability: Usually ships in 1-2 business days.
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Soleus Air HM1-10R-32 Report
Soleus Air HM1-10R-32 Review by Larik Dee "Larik"
Soleus Air HM1-10R-32 Review by Larik Dee "Larik"
This product worked great at first, but over time, this particular product line of Soleus Air Micathermic heaters will lose their ability to heat over time. Advertised at 1000 Watts, now, after 1 year, is 478 Watts, and loses wattage each day it's used. This means it's outputting less and less heat.
I submitted a claim to Soleus Air and they have not resolved the problem - they only gave some explanation thinking they were right, but I sent them more details of the problem and they have not responded for over 1 month. Looking up my case number on their site, they consider this case resolved. It is not.
This is product is faulty and you won't get any reimbursements, so be careful, and buy a different brand, or a different heating technology like ceramic.
I will not ever buy a Soleus Air product again - I do not want to support their company in producing poor quality products with poor customer support.
Soleus Air HM1-10R-32 Review by Shawn K. Hall "Mr. or Mrs. Hall" (Twain Harte, CA)
We purchased this exact same heater locally and we've been using it for about 45 days now. I was discouraged to see someone rated it so low because we are very happy with the heater we purchased. It has preformed beautifully in the time that we've had it.
I will say this though, this is the sixth portable electric heater we've purchased and only a couple of the models have lasted longer than a year. We had a Delong that simply stopped working and I haven't been able to figure out why.
If this one lasts the entire year, without trouble, I'll be happy. :)
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Soleus Air HM1-10R-32:: Description
Ultra Thin Micathermic Heater HM1-10R-32 heats instantly and silently, using best of both convection and reflective heating, maximizing their advantages. This is accomplished by our patented Micathermic heating element which is a 5-ply element that encases various elements, infrared film and mica materials. We call this the next generation of oil filled radiator heaters, offering all the benefits without drawbacks. Warranty and Customer Service; Soleus International Inc., 1-888-8Soleus or www.soleus.com
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